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Account information
To access your account and its information at anytime, visit bedogoyou.com/account. There, you can view your previous purchases, change your password, find past receipts, and more.
Support questions
How do I change or reset my password?
I’m not getting my scheduled emails. How might I troubleshoot the issue?
I really don’t have the time to do this now. Can I return later?
I bought a course for somebody else. How can I help them access it?
I love Be Do Go You. How can I share the experience with others?
I have another question that’s not answered here. Where should I go?
How do I change or reset my password?
If you can’t remember your password and need to reset it, no problem. We all forget things sometimes. To reset your password:
Tap “Login” from the main navigation.
Select “Forgot password.”
Enter the email associated with your account.
Press “Send reset link.”
Check your inbox for an email to reset your password and follow the instructions; if you don’t see the email right away, search your “Promotions” or “Spam” folders before contacting us for support.
In the case that you already know your current password and you simply want to change it, that’s easy, too. To update your password:
Tap “Account” from the main navigation.
Select “Profile.”
Select “Update password,” where you’ll be prompted to enter your current password, create a new password, and confirm your new password.
Press “Save” and you’re done.
Next time you login, you’ll be able to do so with your new password. Easy peasy.
How do I change my email?
This answer is a bit complicated, as there are multiple areas where you may want to upgrade your email.
If you are trying to change the email associated with your course schedule emails, the easiest way to do that is to resubscribe to the schedule you want using a new email address. This email is unassociated with your account or purchases, it is only connected to whatever schedule you choose—so feel free to unsubscribe and resubscribe to those emails at any point.
If you are trying to change the email associated with any of your Be Do Go You order history, unfortunately, there’s no way easy way to change the email address associated with your account at this time. If you still need to update your email, however, we can help. To complete this process:
View your account. If you’re already logged in, you’ll need to select “Sign out” before proceeding to the next step.
Select “Create a new account,” located near the bottom of the screen.
Sign up using the new email you want to associate with your new account moving forward; we cannot complete the process until you have completed this step.
Contact us and select “Update my email” in your reason for reaching out.
In the message you send us, clearly indicate the “Old email” you wish to update, as well as the “New email” you want to use moving forward.
Once we verify your accounts, we will respond with a one-time use discount code to reorder the course(s) you previously purchased, granting your new login access to all of your previous purchases.
We will archive your previous account so you can no longer access the courses using your old email.
In the interim, nothing is stopping you from continuing to use the email address you’ve already created. If you’re logged in, you can view your account to see the email address currently associated with your account. If you’re still having trouble with your email, try these troubleshooting steps, instead.
I’m not getting emails. How might I troubleshoot the issue?
Ah, inboxes—the bane of modern technology. Don’t worry, we’ll overcome the issue, because we know you really want to get these emails. Here are some steps to troubleshoot your issue and make sure you receive every one of them. There are two types of emails you may be receiving.
For purchase confirmation emails, there’s nothing extra you’ll need to do to confirm your email. Once you’ve paid for your purchase, you’ll be added to our list, plain and simple.
However, in the case of schedule and offer emails, you may have a few extra steps to complete.
After you’ve subscribed to our newsletter, we’ll send you an email to confirm your subscription, in compliance with anti-spam laws.
If you don’t see the email right away, try searching “Confirm your Be Do Go You subscription” in quotations and it should come up. If you use Gmail, the confirmation email you receive will probably end up in your “Promotions” tab. Check there. If you do end up finding the confirmation email in your Promotions tab, we recommend dragging and dropping the email into your “Primary” tab and responding to the message that asks if you want to have all emails from this sender placed there.
If the email doesn’t come up with your search, try checking your “Spam” folder instead, as those emails don’t usually show in your usual inbox searches. If the email was marked as spam, be sure to select “Not spam” so that you see the emails moving forward.
Once you find the confirmation email, all you need to do is select “Confirm subscription.” Once you finish that, you’re on our list and you should be seeing all future emails from us. You can unsubscribe at anytime.
Last but not least, if you end up not being able to fix your issue, feel free to contact us so we can try and figure it out. We’re truly sorry for the inconvenience.
I really don’t have the time to do this now. Can I return later?
With lifetime, anywhere access, you can start, stop, or revisit all of our course materials anytime you want. Rain or shine, night or day, now or later, you’ve been given a 24/7/365 key to unlocking a life of purpose. Wield it however—and whenever—you wish.
I bought a course for somebody else. How can I help them access it?
There are a couple ways you can grant them access. First, you could change your password and offer them your login information so they can access the course at their convenience. Alternatively, you could change your email once you’ve told them about the gift, so they can login using their own credentials.
In the case that you purchased a bundle for others, like the bundle for duos, visit that bundle’s frequently asked questions (FAQs) so that you can specifically send them what they need to know about the course and their invitation. There, you’ll find more details specific to that bundle and how to share it with others.
Last but not least, allow us to thank you for sharing a life of purpose with somebody you love. What a gift.
I love Be Do Go You. How can I share the experience with others?
First of all, thank you. There’s no greater honor to us than when we hear somebody has gained value from our content and wants to share it with others. As a result, we’ve tried to make it as easy as possible to share our courses with others.
Our bundles are the best place to find life-changing, purpose-oriented courses that you can explore, gift, and share with others, but they’re not the only place. We also offer exclusive discount codes to those who have purchased our title course that you can send directly to others. As a special gift, after they signup, send us a message and we’ll give you access to the group guide that we’ve created specifically for people in pursuit of their purpose together. In it, you’ll get questions you can discuss together and practical tips on how you can encourage each other along the way.
Thank you, again, for sharing. We’re grateful—and we expect your friends will be, too.
I want access to a bundle that includes a course I already paid for. Can I get a credit for that amount toward my purchase?
Absolutely. To accomplish this, all you need to do is contact us, select “Upgrade to a bundle” as the reason for your message, and tell us which bundle you want to purchase. Once you do that, you’ll be sent an email with a one-time use discount code you can use toward a purchase for someone else (or multiple people!), crediting you 100% for the purchase you previously made.
How do I request a refund?
If you purchased your course or bundle 30 days ago or less and have found that Be Do Go You isn’t quite the fit you were looking for, no problem. As promised, we won’t make you jump through any hoops to get a full, 100% money-back refund. Request a refund, give us the details about your purchase, and we’ll get it all sorted out, no questions asked. If you don’t have your order number on hand, we may ask you to verify some other details about your purchase, but we’ll still make it easy on you.
Thanks for trying us out. We certainly hope you’ll revisit us down the road, when it’s right for you. But most importantly, we simply want you to realize all you were made for and feel equipped to live your life on purpose. After all, the world needs what only you have to give it.
I have another question that’s not answered here. Where should I go?
First, if it’s a course- or bundle-specific question, we suggest you check the “FAQs” tab of the course or bundle you have a question about. If you still can’t find an answer to your question there, then pop on over and send us a message. We’ll get back to you as soon as possible.